After years as the Housing Case Manager, Jennifer was promoted to Centre House Shelter Manager. In this role, she works directly with residents in Centre House, home to the shelter and Housing Transitions offices. In addition to working with clients, helping them set goals, and providing support and guidance during their stay, Jennifer provides leadership support to the Centre House Case Manager and the night shift supervisors who ensure the shelter is professionally staffed 24/7 all year.
“This is a very challenging job. Helping clients overcome their particular barriers and learn how to navigate safety net services, for longterm stability is rewarding.”